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FAQ's

Pricing

Availability |Booking

Travel  

Check In/ Out | Accessibility

Facilities

Whats Provided | What to Bring

Entertainment

Activities | Attractions

Staffing 

Security | Compliance

Catering 

Food | Drink | Suppliers

What is the cost to stay at Plush Tents?

The pricing varies to stay with us at Plush Tents. Take a look at our online calendar for pricing and availability.

What availability do you have?

Please take a look at our online calendar for availability.

How do I book?

There are various ways to book with us.

Online through our website booking page or one of the many booking agents we are listed on or via telephone ‭07904 881005‬.

How do I reserve my date with you?

We do not reserve a dates for general glamping. We take full payment when you make the booking. Cancelation fees may apply.

What if we're a large group?

Same sex groups over 8 people would have to hire the site exclusively please email info@plushtentsglamping.co.uk for pricing.

We only allow a group booking with a maximum of 3 yurts. Each Yurt can accomodate 5 people based on two adults and 3 children.

What if I need to cancel?

100% payment is required to secure a glamping booking. 

100% refund if cancelled 2 weeks prior to booking date.

50% cancellation 1 week prior to booking date

Less than 1 week prior to booking/no refund.

What are the check in and out times?

Check in time is from 3pm and check out is at 10am

PLEASE BE ADVISED     

If you do arrive before 3 pm, unfortunately, we will not have the staff available to check you in. There is a beautiful harbour village called Bosham just 5 minutes up the road, that has a selection of cafes pubs and a lovely area for a walk and picnic. This is the perfect place to go prior to arrival.

Where is the Yurt Village and how do I get there?

Address   –   

Plush Tents Glamping, Chapel Lane, Oakwood, Chichester, West Sussex, PO18 9AW.

The Yurt Village entrance is on Chapel Lane, see directions map   

Directions from London –

Come off the A27 at Fishbourne Roundabout, by taking Fishbourne Exit. Then, turn right onto Salthill Road and continue to end of the road. Turn left onto the B2178, towards the village of East Ashling. Just after the sign for Oakwood School, turn right onto Chapel Lane, drive past St. Mary Sennicotts Chapel and continue down the track for 200 yards until you see a Farm Gate on your left, signposted ‘Plush Tents’. Parking is located in the field on your right.

What is the closest train station?

Chichester train station 4 miles, you will need to get a taxi from there costing approximately £12.  

We are closer to Fishbourne and Bosham train stations however there is no taxi rank and they charge a call out from Chichester.

Fishbourne train station to Chapel Lane 1.8 miles (NO TAXI SERVICE)  

Bosham train station to Chapel Lane 2.4 miles (NO TAXI SERVICE)  

All connect to London Victoria, Waterloo and Clapham Junction.

Can you assist with transport to/from events and the train station?

Sadly we cannot provide a transfer from the train station for normal glamping bookings.

We do provide transportation for the Goodwood events and we can assist with transport to and from the Goodwood Estate which is only 15 minutes drive away.

Please contact us to arrange as you’re pick up and collection times have to be pre arranged as these events are very busy.

However we can also help you arrange taxi hire .                                       

Is there parking at the Yurt Village?

You will be able to park your car off road at the entrance to the Yurt Village. Parking is situated 200 yards from the Yurts. Our team are on hand to help you move your luggage to the Yurts, please just ask one of our team for assistance.

There is no access for vehicles on the Yurt Village.

Can motor vehicles be parked next to Yurts?

Motor vehicles must not be driven into the Yurt Village. All motor vehicles should remain in the designated parking areas. If you need help carrying items to and from your accommodation please ask a member of our staff team, they will be happy to assist.

What’s provided?

All you need to bring are your clothes, swimwear, towels for kids and a smile. Also food and drink if you plan on catering. 

We love our planet so we run on solar power. This means we have solar lighting around the Yurt Village and an LED light inside the Yurts. We have two USB charging points in the Yurts but no facility for using hair dryers.

Each Yurt has its barrel charcoal BBQ and a double gas stove. We sell charcoal onsite for £12 a bag or your welcome to bring your own.

All Yurts come with a double bedding set made up for your arrival and £12.50 for a single set (the singles need to be pre booked before arrival)

You might like to bring a larger beach towel for the hot tub and shower. Our hot tub slots are for 1 hour and pre bookable via the manage my booking app.

You can book an amenity hamper with all the items below inside costing £25.

Each hamper will include –

  • Coffee
  • Sugar
  • Tea bags
  • Family Game
  • Marshmallows
  • 5 x Plates
  • 5 x Bowls  
  • Kettle
  • 5 x Mugs
  • 5 x Plastic Wine Glasses
  • 5 x Plastic Water Cups
  • Washing Up Bowl
  • Plastic Spatula & Plastic Spoon
  • Forks
  • Knifes
  • Table Spoons
  • Tea Spoons
  • Frying Pan
  • Saucepan 
  • BBQ Tools
  • Cafetiere
  • Hammock

We also have a tree house kitchen with tea, & coffee making facilities.

A communal chiller box is available for your use. This is an off grid cool box chilled with large ice blocks. It will not freeze food, just keep it cool. You will find fresh milk available at the catering kiosk to make teas and coffees just ask a member of staff. 

Please take responsibility for washing up the items in your Hamper as well as anything that you use from the kitchen. We appreciate your help in keeping our woodland oasis beautiful.

You’re welcome to pre-book breakfast hampers with 48 hours notice.

What facilities do you have onsite?

Here’s some information on our facilities –

30ft Large Mongolian Yurt – Capacity 120 standing, up to 60 seated.

Communal Evening Bonfire: A large complimentary bonfire in the evening, surrounded by benches, so you and your guests can relax in comfort and enjoy the evening outdoors.

A Bandstand, a hammock circle & large picnic tables where you can congregate with your friends/family.

Hot tub: Guests are welcome to enjoy our 8-12 seater wood-fired hot tub. 

Barbecues: All Yurts have their own charcoal BBQ you may bring your own coal or we sell onsite. We have basic barbecue tools for guests to borrow. We also have a gas BBQ for hire for £20.

Tree House kitchen: complete with 2 x 4 ring gas ovens, pots and pans, cutlery and plates, table and chairs, a giant cool box (ICE – NOT ELECTRIC as we are off the mains-grid, running on solar power) and a communal sink and draining board is situated near the bandstand.

Natural Play area: With den building, mud kitchen, indoor / outdoor cinema in the evenings, treehouse, tipi with beanbags. Games, toys and books.

What shall I bring with me?

A smile! A change of clothes and plan for whatever the Great British weather throws at us. Food & drink and everyday essentials. Drinking water is available on site. Towels if you are using the hot tub and showers.

Food and drink

We can provide bedding for a double and £12.50 for a single bed.

Amenity hamper with cooking utensils for £25.

Do we have to supply our own bedding?

We provide bedding for the double bed and £12.50 for a single bed.

Can we bring our own tents?

We don’t offer pitches for tents.

Are the Yurts heated?

Yes each Yurt has its own wood burning stove, with a supply of wood & kindling.

Is there hot running showers on site?

We have a 5* luxurious heated  toilet and shower block on site.

Is there drinking water?

Yes, drinking water is available throughout the site.

We would like to encourage you to be conscious of plastic use and not bring bottled water as we provide drinking cups.

Do you have wifi?

No, we are here to take you away from technology. 

Can I bring a Dog?
This year we have seen a large number of bookings bringing their 4 legged friends and as much as we love to see tails wagging and children running around with their furry family members. To ensure a great balance onsite for both two and four legged friends we are limiting the capacity of dogs onsite. If the option to add your dog is not available then unfortunately we have reached our capacity of dogs for your stay. If you would like to bring your dog please look for alternative dates with the dog option available. Please follow our guidelines around the site. 
 
– Owners are responsible for the behaviour of their animals
– We do not allow on site any breed of dog listed under the Dangerous Dogs Act 1991
– No animal is allowed to be loose on site and must be kept on a lead no longer than 2m and under control around the yurts.
– Owners must ensure that their pets do not foul the site and are responsible for cleaning up after them. 
– If it is deemed a pet is creating a nuisance or causing disturbance to others, being aggressive towards another dog or person, their owner will be asked to remove them from the site
 
If you are lucky enough to have a furry family member please don’t be discouraged by the above but ensure your dog is well behaved and looked after at all times. 
 

Your dog should not be allowed to wander around or find their own entertainment, we are surrounded by farmers fields and livestock. Even if you know that your dog is trustworthy and friendly with both other dogs and people, other guests might not be so comfortable with dogs. So please keep this in mind. 

Other dogs on site may not also enjoy the attention of another dog, they may not be as bouncy or forthcoming as your best friend, so please await an invitation from other dog owners. 
 
We are all dog lovers here on site and ask the above to be followed to ensure every guest on site has a memorable experience for all the right reasons. 
Is there electricity at Plush Tents?

We are ‘off-grid’ here at Plush Tents. Which means we have no mains power. Everything we run is off solar power and leisure batteries

What’s the phone signal like?

Many of the major phone networks have a strong connection on site. Vodafone and O2 being the main ones. Majority of the others will offer a signal in places around site. The best place for signal is the bandstand, don’t ask us why, it must be the shape!

Can we bring additional decoration and lighting?

The Yurt Village is lit by low-level solar lights. By all means bring a torch.

Do you have outside seating and cushions?

There is plenty of seating in the communal areas, around the fire and large banquet tables for more than 1 family. Each yurt has its own private dining area next to their Yurt. Cushions are not provided for the seats but you are welcome to bring some.

Are there bins on site?

Yes, we have general waste, recycling & glass bins placed around site.

What lighting do you provide & what should I bring myself

The Yurt Village is lit by ground level solar track lights which help to create a really nice atmosphere around site. Inside the Home Yurt there is LED lighting. We supply tea lights and light these every night all over the site.

Accessability

Access Category 1 – Unassisted wheelchair access  – Sadly no as there are wood chipped pathways

Access Category 2 – Assisted wheelchair access – Yes and you would also need help up 3 steps to the toilet

Access Category 3 – Access for person with mobility difficulties – Yes and we have staff onsite that would make sure you had any help needed.

Do you have space for ball games?

We don’t have space for ball games but can recommend some lovely parks and beaches nearby.

What if it rains?

Our beautiful large 30ft Yurt is insulated and has a log burner to keep you warm and cosy. In there are books and  games. 

We have a  bandstand to sit under, a large hex shade and a big treehouse kitchen to keep you sheltered.

What is there to do in the area?

The surrounding areas have plenty of local attractions. Chichester city centre. Fishbourne Roman Palace, Kingley Vale and West Witterings beach are all a stones throw away. 

Check out our ‘places to visit‘ blog section

We want to party, will you party with us?

We try to keep a pleasant relaxed vibe around camp. We have staff who work tirelessly throughout the season who are available in emergencies throughout the night who need their sleep. Please be respectful of your neighbours on camp. Any music will have to stop by 08.30pm

What activities are there on site?

We try to create a nice relaxed aura around camp. We do have some games can be found in reception to keep you entertained.

What about if I do not want to stay in my Yurt all night?

We have many things around site to keep guests entertained, from the log fired hot tub to the large fire pit. Each Yurt has its own private area but we do encourage guests to use the whole of the site and enjoy each others company.​

When can we use hot tub?

Open from 10:00am – 10pm.

It is a wood fired hot tub, which is routinely checked throughout the day. 

The Hot tub is lit from 10am and takes a couple of hours to get to optimum temperature.

We now have a pre booking system to ensure all guests will have a private session of up to 40 minutes costing £20. Please book this on the day or at time booking.

Is the site secure and safe?

A lock can be provided for all Yurts. We are away from the main road and the main gate is locked every night. We also have minimum 2 staff on site 24/7. The site is beautifully laid out for children, so they can run freely and safely. The office is also locked every night so any valuables can be left in there (Plush Tents cannot accept responsibility for any loss or damage that is caused to any items that are left in our supervision)

Can I smoke inside the Yurts?

We ask that no guests smoke inside the Yurts. We also ask for no naked flames inside the Yurt. We reserve the right to charge a cleaning fee if evidence of cigarettes and residue found inside the Yurts.​

Do we have to clean the Yurts ourselves?

No, we only ask you leave the Yurts the same way you found them and treat the Yurt Village and everything on it with the love and respect we do.​

There is a fire, where do I go?

If we have a fire please report to the main car park via the shortest and safest route, alerting a member of staff via the bell and any other guests you may see. Please leave personal belongings behind and allow the staff and if required any emergency services to do their jobs. 

Can I take pictures?

Snap! Snap! Snap away! We love to show off the site and we started via word of mouth. Just make sure to tag us on social media so we can help spread awareness of your special day!​

Where are the staff throughout our stay?

There will always be staff on hand to help with anything you require. If you do not catch them walking through camp, please the walkie talkie  at reception or on the kiosk.

Can we have bonfires at the Yurt Village?

The Yurt Village has a large communal fire pit located near the bandstand, with benches all around. Please take care when around the fire. Guests are not permitted to make fires around the Yurt Village.             

What fire safety equipment is available at the Yurt Village?

There are fire buckets full of sand situated near the fire pit which are there to extinguish the fire if it spreads beyond the confines of the pit.    

Fire extinguishers are mounted in the catering van, hot tub, on the side of the toilet block, by the doors in Home Yurt, reception and bandstand in case of fire.    

Fire muster points located at each end of the campsite, are identifiable by signposts. A fire siren will alert campers to the outbreak of fire. Each yurt is equipped with a fire extinguisher and carbon monoxide detector.

Do you offer catering for large groups?

We can suggest a number of different event caterers who provide a catering service for large groups, with breakfast & dinner menus tailored to your event. For example menus and pricing please email us.

Jo Taylor Brand offers a superb selection of BBQ, Lunch and breakfast hampers for you to choose from.    

Can we cook in the Yurts?

No. Cooking and the use of camping stoves are not permitted inside the Yurts.      

We have provided a wooden table and pallet kitchen outside each tent on which to use camping stoves and prepare food.    

If Plush Tents has supplied the camping stove, please do not attempt to change the canister yourself. One of our team will do this for you. If you have brought your own camping stove, please do not change the canister inside the tents. Please ensure that camping stoves are placed on a flat surface outside the tents to prevent accident, burns or outbreak of fire.  

Can we bring our own BBQ?

There are BBQ’s for exclusive use outside all the Yurts. There is also a Gas BBQ that will be available for hire for £20   

Charcoal can be pre  bought or purchased onsite for £12.50 a bag    

You are welcome to bring your own barbecue so long as you do not burn the ground. Disposable barbecues may not be used directly on the ground. Freestanding barbecues are permitted on the campsite but must be placed at least 15 feet away from Yurts.

Where is the nearest pub serving food?

The  Horse and Groom or the Fox and Hounds are our local pubs in East Ashling, the food is good and wholesome. The Horse and Groom is situated about a mile from the Yurt Village.

The Earl of March is situated in Lavant     

The Partridge Inn in Singleton, a beautiful picturesque Sussex village, both restaurants/pub are well worth a visit, the owners Ruth Giles have very kindly offered all our guests a 10% discount for both the pub and restaurant.

The Richmond Arms in West Ashling for a delicious Sunday Lunch Pizza Night every Friday

Or head down to Bosham and dine on the Harbour, The Anchor Bleu a beautiful spot. But go early it gets busy…    

Wellies Cafe in West Lavant is great for breakfasts and lunch.

We are happy to contact the pubs/restaurant to arrange bookings on your behalf prior or during your stay.                                    

Do you sell alcohol at the Yurt Village?

No we have a bring your own policy. This can be ordered from Sainsburys and delivered directly to the site.   

Do you provide breakfast?

PRE ORDER HERE BREAKFAST HAMPERS

Your breakfast hamper will be delivered to your Yurt in the morning giving you the freedom to take breakfast at your own pace. Get up, light the stove or bbq and cook a full English, snuggle up around the wood burner with the continental hamper enjoying bakery fresh pastries, cured meats, regional cheeses and fresh fruit salads and let the children unpack their own hampers of savoury filled croissants, sweet brioche and fresh fruit salad.    

The choice as relaxed as the environment.    

Our hampers are prepared from the finest ingredients. Your hamper will be conveniently packaged in disposable containers with cutlery and napkins.

Book hampers 

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Plush Tents Ltd, Chapel Lane, Oakwood, Chichester, West Sussex, PO18 9AW, 07904 881005‬

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